The help documentation below is split up into questions, like an FAQ. If you have any questions that do not appear here please use the contact form to ask me.
- Why are only some full names displayed in the league?
- Some users full names have odd capitalisation?
- Can I use my own custom CSS?
- Can I get an XML feed of the league?
- Can I remove the "Powered by TwitterLeague" image?
- How often do the follower counts get updated?
- The follower counts have't updated in a long time, whats going on?
- What and where is a league ID?
If you have a league and have chosen the "display full names" option, we use the value from "name" field from each users' Twitter account. If the user has not entered their full name then this is automatically replaced by their username by Twitter. So to get their full name you need to ask the user to add it to their account through Twitter.
This is down to how the user has entered their name into their Twitter account. We display exactly what they have entered. The only way to change this is to go to the user and ask them to change their name in their Twitter account. Once they have done this the league will update within 1 hour of the change.
Yes you can. With the embed code you can simple append
&customcss=true. This will then remove the CSS that is automatically appended to the <head> of the page. If you want a sample CSS file to look at for your own styling have a look at the default CSS.
The simple answer to this is yes! We now have a bigger API that can be seem in the API section. You can then build a customised version. Let me know if you do, I would love to see it!
The reason the links there is to help promote the site to people who might find it interesting. As there isn't any other promotion we need to keep the link present. There is the posibility of doing a "pro" account that would allow you to remove that link. The other option is to use the XML feed to generate your own style league.
The follower counts are updated every hour. We run the process 4 times a day. If the API is down then the counts will not be updated. We cannot guarentee the process will always update the users information. This is mainly because sometimes the Twitter API can be unreliabe due to their increadible traffic increases over the last few months.
The chances are that Twitter is down for the period of time the counts have not beed updated. This can also occur if a user switches privace on. This stops the Twitter API from displaying their details, thus their follower count will not change. Another problem is that occasionally Twitter has some synchronisation issues. But if you are sure it is just related to you or you think there is a problem contact me using the contact page.
Every league that is created on the site is given a unique number. This unique number is referred to as a League ID. The ID is useful for using plugins, XML feeds and other tasks. To find this ID you can simply go to the "View League" page for any league, then look in the URL and it will look something like "twitterleague.com/view_league/8" the number 8 after the last forward slash is the league ID. If you are having trouble finding a league ID please use the contact form.